Member Survey

Are you a member of Katahdin Federal Credit Union
Yes No

Do you use Money Connection, Audio Response System?
Yes No

If you do use Money Connection, would you use it if a Home Banking alternative were offered?
Yes (exclusively) No (use the home banking system exclusively) Yes (but not as frequently)

If you have not used Money Connection, why not?
Do not have a reason to Prefer personal service Difficult to use Other

Other comments:

Do you/ would you use Lending Connection to apply for a loan?
Yes No

Do you own a personal computer?
Yes No

Do you have Internet Access?
Yes No

Would you be interested in Home Banking at KFCU? (Home Banking is a service which gives you the ability to conduct business on your accounts online using a personal computer-i.e. transfer balances, inquiries, etc)
Yes No

Do use Home Banking services at another financial institution?
Yes No

Would you be interested in Bill Payer? (Bill Payer is a service that gives you the ability to pay bills online using a personal computer)
Yes No

Would you be interested in e-statements? (E-statements are monthly statements either retrived online or emailed electronically to you)
Yes No

If we offered e-statements, would you then opt for online vs. the paper mailed version?
Yes No

Would you utilize shared branching services? (Shared branching is a cooperative effort between credit unions that allows you to be able to conduct business at another shared credit union facility. You would have the ability to access your accounts at different locations throughout the state and country.)
Yes No

Do you realize that KFCU has Home and Family Finance online (consumer magazine) and Googloplex (children's games, activities, etc)?
Yes No

If KFCU were to offer seminars and workshops on the following topics, would you be interested in attending? Please check all that apply

 
Protecting Yourself Against Identity Theft
Using the Internet
Buying Your First Home
Buying Your First Automobile
Protecting Your Assets/ Property & Casualty Insurance
Protecting Your Future
Investments 101
Budgeting
Building Your Credit
Financial Aid Workshops
Retirement Planning

If you have other thoughts or suggestions, please share them with us.
Other comments:

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